There are several ways to find information on how to contact the Council. As you browse the web site you will see that many services provide detailed contact information in their pages.
If you are looking for the contact details of a specific officer or Council service, try looking in our A-Z of Council Services. Telephone, Fax, e-mail and postal information is provided for a wide range of Council services.
General enquiries can be sent to firstname.lastname@example.org.
You can contact us through our online forms (links below), which are monitored during office hours.
You can telephone the main Council Switchboard on 01492 574000. The office hours are 8.45am to 5.15pm Monday to Thursday, and 8.45am to 4.45pm on Fridays.
In line with our commitment to ensure our services are accessible and fair, customers with hearing or speech impairments, who have a text phone, can get in touch with any Council service by dialling 18001 before the full telephone number. A BT operator will act as an intermediary, relaying the call between the customer and the council officer. There is no additional cost to use this service.
Out of hours emergency contact numbers:
Emergency Road Maintenance: 01248 680033
Other Emergencies: 01492 515777
Please note that any telephone calls to the Council may be recorded for training and monitoring purposes.
You can write to us at:
Conwy County Borough Council
Finally, please click here if you want to contact us about the web site.