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Contact Us

Contact Us

How to contact the Council by telephone, e-mail or on-line form.

There are several ways to find information on how to contact the Council. As you browse the web site you will see that many services provide detailed contact information in their pages.

Online

If you are looking for the contact details of a specific officer or Council service, try looking in our A-Z of Council Services. Telephone, Fax, e-mail and postal information is provided for a wide range of Council services.

General enquiries can be sent to information@conwy.gov.uk.

You can contact us through our online forms (links below), which are monitored during office hours.

By phone

You can telephone the main Council Switchboard on 01492 574000. The office hours are 8.45am to 5.15pm Monday to Thursday, and 8.45am to 4.45pm on Fridays.

In line with our commitment to ensure our services are accessible and fair, customers with hearing or speech impairments, who have a text phone, can get in touch with any Council service by dialling 18001 before the full telephone number. A BT operator will act as an intermediary, relaying the call between the customer and the council officer. There is no additional cost to use this service.

Out of hours emergency contact numbers:

Emergency Road Maintenance: 01248 680033
Other Emergencies:                01492 515777

Please note that any telephone calls to the Council may be recorded for training and monitoring purposes.

By post

You can write to us at:

Conwy County Borough Council
Bodlondeb
Conwy
North Wales
LL32 8DU

Finally, please click here if you want to contact us about the web site.


See Also

  • Compliments and Complaints - How to Contact us 30/03/2007

    We are committed to providing high-quality services to all our customers in a fair and equal way. Whether you are not satisfied with the service you have received or you have received an excellent service, we would like to know about it.

  • Have Your Say 01/11/2006

    If you want to tell us what you think of our services or make a complaint, want to take part in consultations about Council services and plans for the future, or want to comment on things like local planning applications you can find out how to do so in this section of our website.

  • Web Site Shortcuts for some of Conwy's main services 06/06/2006

    Website short-cuts and contact details for some of Conwy's main Council Services.



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Published: 06/06/2006    Last updated: 28/11/2013
 
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Contact details

Conwy County Borough Council,
Bodlondeb, Conwy,
North Wales, LL32 8DU.
Telephone: 01492 574000
Fax: 01492 574559
E-mail:
information@conwy.gov.uk
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