Skip to [main navigation | secondary navigation | content]
Contact us | Privacy and Cookies | Cymraeg

Location: | contact us

Contact Us

Contact Us

How to contact the Council


If you are looking for the contact details of a specific officer or Council service, look in our A-Z of Council Services.

Contact us using our online forms (links below), which are monitored during office hours.

Or email general enquiries to


By phone

Switchboard: 01492 574000

Textphone: 18001

Highway Maintenance (Out of Hours): 01492 515777

Other urgent matters (Out of Hours): 01492 515777

Please note that any telephone calls to the Council may be recorded for training and monitoring purposes.


By post

You can write to us at:

Conwy County Borough Council
North Wales
LL32 8DU 

See Also

  • Compliments and Complaints - How to Contact us 30/03/2007

    We are committed to providing high-quality services to all our customers in a fair and equal way. Whether you are not satisfied with the service you have received or you have received an excellent service, we would like to know about it.

  • Have Your Say 01/11/2006

    If you want to tell us what you think of our services or make a complaint, want to take part in consultations about Council services and plans for the future, or want to comment on things like local planning applications you can find out how to do so in this section of our website.

  • Office Locations and Key Contacts 29/07/2013

    Find out where our key services are based, and get contact details and maps showing the location of the Council's main offices.

  • Web Site Shortcuts for some of Conwy's main services 06/06/2006

    Website short-cuts and contact details for some of Conwy's main Council Services.

How useful was this information?
Useful     Not sure     Not useful

Did you find what you were looking for?
Yes    Partly    No    Just browsing

How could we make this page or the site in general better?


Overall, how would you rate your satisfaction with our site today?
Satisfied     Not sure     Not satisfied

On a scale of 1 to 5, 1 being poor and 5 being very good, how would you rate the following aspects of this site:
Usability – what is your experience of finding key information on this site?
1    2    3    4    5

Navigation – what is your experience of getting around the site?
1    2    3    4    5

Searching – how effective is the search at finding the information you want?
1    2    3    4    5

Design – what do you think about the general look and feel of the site?
1    2    3    4    5

Usefulness – how would you rate the information on this site in terms of its reliability and relevance?
1    2    3    4    5

Mapping – what is your experience of using maps on the site?
1    2    3    4    5

Would you like to make any other comments about the above areas or the site in general?


Was there a main service area that you were interested in today?

What was the main purpose of your visit to this site today?

Which of the following applies to you? (tick all that apply)
I live in this area
I work in this area
I work for the council
I am planning to visit this area
I am planning to move to this area
I am a local councillor
I am looking for information for myself
I am looking for information related to my work
I am looking for information on behalf of someone else

If you had not come to the website for the above, how would you prefer to contact the Council?

How likely are you to return to this website in the future?

How did you find out about this site?

In the last 6 months, approximately how many times have you visited this website?

Your post code


Age range


How would you describe your ethnic origin?

If your use of the internet is impeded by any of the following, please indicate how.
Vision impairment
Mobility difficulties
Cognitive or learning
Hearing impairment
None of these
Prefer not to say

Published: 06/06/2006    Last updated: 06/01/2016
See our RSS feeds
Follow us on Facebook
Follow us on Twitter
Bookmark this page
Share this page

Contact details

Conwy County Borough Council,
Bodlondeb, Conwy,
North Wales, LL32 8DU.
Telephone: 01492 574000
Fax: 01492 574559
Comments, Compliments and Complaints


Accounting for what we do
Data Protection
Freedom of Information
Copyright and Disclaimers

Site info

Feedback about this site
RSS Feeds
Follow us on Twitter
Access Keys
Site Availability

Government sites

Welsh Government
National Assembly for Wales
North Wales Police
NHS Direct Wales
UK Parliament