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WHoTS Business Plan 2011-13

The Wales Heads of Trading Standards (WHoTS) was formed in response to the demand for continuous service improvement in Wales. The organisation acts under the auspices of the Directors of Public Protection Wales (DPPW), and provides a strategic and leadership role for the Welsh Service.

The Welsh Head of Trading Standards (WHoTS), was formed to ensure that the Trading Standards service in Wales continued to improve and also to ensure that the best use is made of resources open to the service through out Wales.

WHoTS is made up of the senior managers form each of the 22 Welsh authorities.  There is an Executive group which is made up of the following WHoTS members:

  • Chair
  • Vice-Chair
  • Secretary
  • Treasurer
  • Regional Coordinator
  • Communications Officer
  • Past Chair
  • And the chairs of the Enforcement and Community delivery groups

Over the past few years this structure has also been supplemented by the creation of the Governance Group which oversees the regional work carried out by the Illegal Money Lending Unit and the Scambusters team.

WHoTS works to ensure that Trading Standards in Wales provides support and enforcement in a consistent way, and through the enforcement and community groups that resources are targeted to identified areas of concern.

For  further information on the work of WHoTS please visit

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Published: 17/05/2011    Last updated: 20/05/2011
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Conwy County Borough Council,
Bodlondeb, Conwy,
North Wales, LL32 8DU.
Telephone: 01492 574000
Fax: 01492 574559
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