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Electronic Billing - Council Tax

Council Tax Electronic Billing

Conwy County Borough Council can now offer you the option to receive your Council Tax bill by e-mail rather than through the post.

How can I arrange for my Council Tax Demand to be sent to me by e-mail?

  • Complete the online form Council Tax - electronic billing or contact the Council Tax Unit on 01492 576607
  • Please note that you will need your Council Tax Reference Number - this will be noted on any Council Tax bill you have from us 

We will then confirm that we have received your request by email.

What will happen if I sign up to the electronic billing scheme?

  • You will receive your bill, any adjustment or exemption notifications, reminders and final notices (if applicable) by e-mail. These notifications will be sent as a PDF document
  • You will be able to print your bill if you wish
  • If you have not chosen to pay by Direct Debit you can pay your bill securely on line by following the link attached to the email demand we will issue
  • If you change your e-mail address you will be able to inform us by completing the on-line Council Tax - electronic billing form with your new details.

How do I opt out of electronic billing?

  • If you no longer wish to receive your bill by e-mail and decide to receive your bill through the post again, you can let us know by completing our on-line form Council Tax - stop electronic billing 

Please note that if any notifications we send to you by e-mail are returned to us twice as undelivered we will automatically cancel your e-billing request and will send any future correspondence to you through the post. If you wish to receive your bills by e-mail again you would need to re-submit the online form Council Tax - electronic billing confirming your correct email details.




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Published: 28/05/2013    Last updated: 14/07/2014
 
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Contact details

Conwy County Borough Council,
Bodlondeb, Conwy,
North Wales, LL32 8DU.
Telephone: 01492 574000
Fax: 01492 574559
E-mail:
information@conwy.gov.uk
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