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Home Council Customers First - Our Charter for Service Standards

Customers First - Our Charter for Service Standards


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We believe in putting our customers first, listening to their needs and continually improving to meet changing demands.
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This charter for service standards tells you about the level of service you can expect from us. It also tells you what we expect from you and what to do if things go wrong. As the services we offer continue to develop, we will update the charter to reflect the changing needs of our customers.

We want to give the best service we can to everyone who needs our help. We also welcome your views on how we can make further improvements.

For any further information, please contact us

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