There are a range of matters which can be dealt with as statutory nuisances and which can be investigated to determine if they are prejudicial to health, or interfere with a person's use and enjoyment of their property.
Most commonly these will include:
- The poor condition of a premises
- Noise including barking dogs
- Smoke, fumes, gases, dust and odours emitted from a premises
- Animals kept in such a manner to cause a nuisance
- Artificial Light
- Accumulations of refuse or excrement
Resolve the issue yourself
If you experience problems with a statutory nuisance, where possible, you should try to discuss the matter informally with the person causing the problem. Usually it can be resolved quickly without the need for any further action.
When a complaint arises, we will discuss the details with the complainant and also contact the alleged perpetrator to explain the allegations in order to assist in resolving the issue quickly.
If the complaint cannot be resolved informally, you will normally be required to record the details of the nuisance on a log sheet. This provides dates and times of problems experienced so that investigating officers have an idea as to the extent of problems being encountered.
Once this log sheet has been completed, we will assess and determine if a nuisance is being caused. Depending on the strength of the evidence obtained the Council will consider serving an Abatement Notice.
Where necessary visits can be made and recording equipment may be used in certain situations.
Anonymous complaints will not normally be investigated due to the difficulty in investigating such complaints.
Any details you give will be held in the strictest of confidence and will not be disclosed to anyone during investigations into your complaint. If, however, a notice needs to be served or the case goes to court, your identity maybe disclosed and you may be required to appear as a witness for the Council.