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Online Payments: How do I find my reference?


Summary (optional)
This is the account number against which you are making the payment. This will be shown on your bill.
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Council Tax

This is your Council Tax account number as quoted on your council Tax demand notice. It will consist of 9 digits beginning with 5.

For example, if your demand notice shows 501231231/123/123 please enter only 501231231 (leaving out the rest).

Business Rates (NNDR)

This is your Business Rates account number as quoted on your bill. It will consist of 9 digits beginning with 1.

Sundry Debts

This is your invoice reference number as quoted on your Sundry Invoice. It will consist of 9 digits beginning with 2.

For example, if your invoice shows SS/231231231 please enter 231231231 (leaving out the SS/).

Benefit Overpayments

This is your overpayments invoice number as quoted on your invoice. It will consist of 7 digits beginning with 5 or 4.

Penalty Charge Notice

This is the 10 digit reference number quoted on your notice beginning CQ. For example, CQ34567891

Mortgages

This is your 4 digit mortgage reference number.

Private Street Works

This is your 6 digit Private Street Works reference number beginning PSW. For example, PSW456

Fixed Penalty Notice

This is the 9 or 10 digit reference number quoted on your notice beginning FPN. For example, FPN412345 or FPN5000019

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