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Home Resident Social Care and Wellbeing Adults Support at home Care Connect - North Wales' regional bilingual call monitoring service.

Care Connect - North Wales' regional bilingual call monitoring service.


Summary (optional)
‘Providing support in the home through telephone systems to improve peoples’ quality of life and independence’
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About us


We provide call monitoring services through telephone systems and tracking through GPS for:

  • Social and community alarms in older peoples accommodation, sheltered and extra care housing;
  • Emergency alarm telephones plus GPS tracking;
  • Heart rate, blood pressure, etc. - vital life sign monitoring; 
  • Telephone checks;
  • Lone working monitoring
  • Carer card holders emergency contact;

Out of hours contact points for: 

  • Social Services
  • Housing services such as repairs and homelessness
  • Public Protection and Highways Environmental services;

Contact us


You already receive a service and want to tell us about faults or change of circumstances.

Phone: 0300 123 66 88

General E-mail: galwgofal@galwgofal.gov.uk

Secure e-mail: galwgofal@conwygcsx.gov.uk

For information on receiving a new service please contact Conwy Access Team

For corporate customers and business development see our website.

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