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Contact Social Services

  
Location: services | council and democracy | council departments | social services

Social Services

Adult reading to two children

The Social Services Department is part of Conwy County Borough Council. Our job is to make sure that vulnerable people in Conwy get help, care and support.

We provide social care to help people to live more independently. We work with adults and children who use our services, their families and carers, staff and other organisations to make sure our services are the best they can be. We work jointly with colleagues in the health authority in order to provide a co-ordinated service.

Contact details for our main offices:

Department of Social Services

Conwy County Borough Council
Town Hall
Lloyd Street
Llandudno, LL30 2UP

Phone: 01492 574000

E-mail: socialservices@conwy.gov.uk
If you are concerned about the safety or welfare of a child please see THIS PAGE.

You can find out contact details for our different services and the teams that run those services by clicking on the 'Contact Us' link which is shown on the left hand side of all the Social Services webpages.

Pages in this section

Are you worried about a child? 29/10/2007

If you're worried about any child and think they may be a victim of neglect, abuse or cruelty, contact your local Social Services office or the Police.

Mobile Phone / Ffon Symudol
Emergency and out of hours contacts - Social Services 29/09/2006

If there is an emergency and you need to contact someone outside the opening hours, contact the emergency duty team and out-of-hours team. Their phone number is 01492 515777



More in this section

Adult services

Family and dog together on a bench

Conwy's adults and community services provide a range of community care facilities, available to anyone aged 18 or over who needs advice, support or care because of their particular needs.

Children, young people and families

a man, woman and child

We work closely with children and young people, their parents, relatives or other carers and with other organisations to find the best solution to meet the needs of families.

Services offering support

Information about our occupational therapy services; home care services; residential and nursing services; health services and help for carers.

Help, advice and benefits - Social Services

In these pages you can find out about the assessment process, and see information about money matters like the Direct Payments scheme, benefits advice and our charging policies. You can also find other useful information about things like how to look at your social care record.

Contact us - Social Services

How to contact us about protection of vulnerable adults; child protection; emergency/out of hours services; social services teams.

General information - Social Services

For information on careers, structures, key documents, partnerships, complaints, consultations, frequently asked questions and general information.

Site last updated: 02/09/2010
  
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Conwy County Borough Council, Bodlondeb, Conwy, North Wales, LL32 8DU.
Telephone: 01492 574000. Fax: 01492 574559. E-mail: information@conwy.gov.uk
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