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Have Your Say

Consulting with people

If you want to tell us what you think of our services or make a complaint, want to take part in consultations about Council services and plans for the future, or want to comment on things like local planning applications you can find out how to do so in this section of our website.

Conwy County Borough Council and its partners are committed to involving everyone who has an interest in Conwy County Borough, and we will do this by making sure that we talk with and listen to you, but don't repeatedly ask you the same questions. 

Therefore whilst we will not share your personal data, the ideas and feedback you give us may also be used to inform other relevant projects or plans.




More in this section

*Question marks in a speech bubble
Public consultations

We believe consultation and public involvement are at the heart of good decision making. We want to hear the views of the public and others with an interest in the services we provide.


Architectural detail at Old Colwyn / Manylyn Pernsaerniol yn Hen Golwyn
Supplementary Planning Guidance - Buildings and Structures of Local Importance

Guidance to help the Council compile a list of locally important buildings and structures.


Compliments and Complaints
Compliments and Complaints - How to Contact us

We are committed to providing high-quality services to all our customers in a fair and equal way. Whether you are not satisfied with the service you have received or you have received an excellent service, we would like to know about it.


Raster Map
View and comment on planning applications and decisions

You can download lists of all the applications registered each week and all the decisions made each fortnight. If you want to see a planning application file or the statutory register of decisions you will need to come to the Council’s offices in Colwyn Bay.


Customers First - our charter for service standards

This charter for service standards tells you about the level of service you can expect from us. It also tells you what we expect from you and what to do if things go wrong.




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Site last updated: 22/02/2012
 
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Contact details

Conwy County Borough Council,
Bodlondeb, Conwy,
North Wales, LL32 8DU.
Telephone: 01492 574000
Fax: 01492 574559
E-mail:
information@conwy.gov.uk
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