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Council Tax

Council Tax Theme

Council Tax is set by Local Authorities (it applies to all domestic properties) to meet their budget requirements and helps to pay for local services.

Quick links: Council Tax Bands | Pay Your Council Tax | Electronic Billing | Self-service | Set up a Direct Debit online | Tell us about a change of address.

Contact us

Email: Phone: (01492) 576607 Fax: 01492 576260

Address: Council Tax Unit, Conwy County Borough Council, Bodlondeb, Conwy, LL32 8DU

Remember, you can access your own Council Tax account by signing up to our self-service option, where you can also sign up to receive your bills electronically.

Pages in this section

Council Tax
Council Tax Premiums 20/12/2016

Following the meeting held on 8th December 2016, Conwy County Borough Council has made a determination to revoke the original decision made on 4th March 2016 to charge a Council Tax premium for the financial year 2017/2018.

More in this section

Council Tax Collage
Council Tax Bands and Charges

In Wales each dwelling is allocated to one of nine bands coded by letters A to I on the basis of its assumed capital value as of 1st of April 2003. In this section you can; view Conwy's Council Tax band structure 2016/2017, find the Council Tax band for your property. As well as information about what to do if you think your banding is wrong.

*Pay Your Council Tax
Pay Your Council Tax

Direct Debit is the most convenient way to pay your Council Tax. If you do not want to pay by Direct Debit, you can make payments: online, at the Post Office or by Credit or Debit Cards through our 24 hour online service. For more information, please see this section.

*Council Tax Discount Disregard Application
Council Tax Discounts, Exemptions and Council Tax Reduction

Some dwellings may be exempt from Council Tax. Individuals may apply to their Local Authority for Council Tax Reduction and subject to eligibility will receive contributions to cover their Council Tax. To see whether you may be eligible, please see this section.

*Council-Tax - Tell us about a Change of Address
Council Tax - Tell us about a Change of Address

If you move home you need to tell us. You can do this using our online form.

Do more online with Council Tax

You can now do more online. Make payments and set up Direct Debits, apply for discounts, inform us of a change of address and even access your Council Tax account details whenever it’s convenient for you.

Council Tax Electronic Billing
Electronic Billing - Council Tax

Conwy County Borough Council can now offer you the option to receive your Council Tax bill by e-mail rather than through the post.

Council Tax
About Council Tax

Council Tax contributes only a small proportion of local government revenue. The majority comes from central government grants and from business rates which are collected centrally and redistributed to Local Authorities. Information in this section includes: How Council Tax is Spent, How Council Tax is worked out and what Conwy does everyday.

Revenues & Benefits Assessment Service Customer Service Charter

This charter tells you about the level of service you can expect from us. It also tells you what we expect from you and what to do if things go wrong.

Council Tax Leaflets

Download Conwy's Council Tax Leaflet and find out how much of your Council Tax is spent on policing.

*Question marks in a speech bubble
Council Tax Frequently Asked Questions

Answers to questions you may have about paying for your Council Tax. These include: What to do if you are struggling to pay, changing the date of your payment, what will happen to you if you do not pay, Single Person Discount and finding out how much you owe.

*View your Council Tax account online
View your Council Tax Account Online

Self-service allows you to view details of your Council Tax account online.

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Site last updated: 20/01/2017
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Contact details

Conwy County Borough Council,
Bodlondeb, Conwy,
North Wales, LL32 8DU.
Telephone: 01492 574000
Fax: 01492 574559
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