Conwy County Borough Council : Council Tax

Council Tax

Council Tax is a tax set by Local Authorities (it applies to all domestic properties) in order to meet their budget requirements. Council Tax helps pay for local services like; Education, Social Services, Policing, rubbish collection, Leisure Centres and much more. Information in this section includes: how to pay your Council Tax, discounts and exemptions, how Council Tax is spent, tell us about a Change of Address. And what to do if you are struggling to pay your Council Tax.

Contact us

Email: ctax.enquiries@conwy.gov.uk Phone: (01492) 576607 Fax: 01492 576260

Address: Benefits Assessment Services, Council Tax Unit, Conwy County Borough Council, Bodlondeb, Conwy, LL32 8DU

Council Tax Bands| Pay Your Council Tax

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Council Tax Bands and Charges

In Wales each dwelling is allocated to one of nine bands coded by letters A to I on the basis of its assumed capital value as of 1st of April 2003. In this section you can; view Conwy's Council Tax band structure 2011/2012, find the Council Tax band for your property (link to VOA website). As well as information about what to do if you think your banding is wrong.

Pay Your Council Tax

Direct Debit is the most convenient way to pay your Council Tax. If you do not want to pay by Direct Debit, you can make payments: online, at the Post Office or by Credit or Debit Cards through our 24 hour online service. For more information, please see this section.

Council Tax Discounts, Exemptions and Council Tax Benefit

Some dwellings may be exempt from Council Tax. Individuals may apply to their Local Authority for Council Tax benefit and subject to eligibility will receive contributions to cover their Council Tax. To see whether you may be eligable, please see this section.

Council Tax - Tell us about a Change of Address

If you move home you need to tell us. You can do this using our online form.

About Council Tax

Council Tax contributes only a small proportion of local government revenue. The majority comes from central government grants and from business rates which are collected centrally and redistributed to Local Authorities. Information in this section includes: How Council Tax is Spent, How Council Tax is worked out and what Conwy does everyday.

Customer Service Charter

This charter tells you about the level of service you can expect from us. It also tells you what we expect from you and what to do if things go wrong.

Council Tax Leaflet

Download our leaflet for a quick reference to Council Tax 2011/12.

Council Tax Frequently Asked Questions

Answers to questions you may have about paying for your Council Tax. These include: What to do if you are struggling to pay, changing the date of your payment, what will happen to you if you do not pay, Single Person Discount and finding out how much you owe.

Site last updated: 03/02/2012

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