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Benefits Logo

Information in this section includes; Housing Benefit, Council Tax Reduction, Extended Payments, Education Grants (free school meals and school uniform grant) , Local Housing Allowance (LHA), Benefit Overpayments, Making a Claim for Benefits and a guide to the other types of Benefits and Tax Credits you may be entitled to.

Revenue and Benefit Assessment Services
Conwy County Borough Council
LL32 8DU

Phone: (01492) 576491
Text Relay: 18001 01492 576491

  • Monday to Thursday: 8.45am - 5.15pm
  • Friday: 8.45am - 4.45pm

Pages in this section

Llanrwst Library
Llanrwst Library Area Benefit Office 26/03/2015

Llanrwst Library is changing its openings hours from Monday 13 April, 2015 and is no longer open on a Wednesday morning.

Universal Credit 07/05/2014

Universal Credit is a new benefit designed to support people of working age who are on a low income or out of work.

Benefit Advice Line for Families 22/04/2014

Conwy Councils Benefit Service has launched a Benefit Advice Line which will be available to all households in Conwy County with a child or young person aged between 0-25 years.

Council Tax Theme
Council Tax Reduction Scheme 21/02/2014

Conwy County Borough Council have now adopted the scheme for 2016/17.

More in this section

Housing and Council Tax Benefits Logo
Housing Benefits and Council Tax Reductions

Housing Benefit and Council Tax Reduction is designed to help people on a low income to pay their Rent and/or Council Tax. Anybody who pays rent or Council Tax can claim these benefits. These include; pensioners, sick or unemployed people and single parents. You may also qualify for assistance even if you work and your income is below a certain level.

Revenues Self-Service
View your benefits account on-line

Self-service allows you to view the details of your account online.

Local Housing Allowance (LHA) in Conwy
The Local Housing Allowance in Conwy (LHA)

If you are a private tenant renting property or room from a private landlord and you are on a low income, you may be able to claim and receive Local Housing Allowance (LHA). In this section you will find out more, including how it's paid.

School children playing in the yard
Education Grants and Benefits

Responsibility for Education Benefits (School Uniform Grants and Free School Meals) has now passed to the Revenues and Benefits Assessment Service. See this section to learn:
- Who qualifies for a School Uniform Grant in the County Borough of Conwy and how to apply.
- Who qualifies for Free School Meals and how to apply

A - Z
A - Z of Benefits

These pages are a brief guide to the benefits and tax credits you may be entitled to. Many of the links direct you to the website.

World Wide Web
Other Organisations that can Help you with Benefits

Here you will find a list of links to organisations other than Conwy Council who may be able to assist you.

Report Fraud
Benefit Fraud

Benefit Fraud is where people claim Housing Benefit, Council Tax Reduction and/or social security benefits to which they are not entitled. To learn more about fraud and to report benefit fraud through our online form, please see this section.

Benefits Policy Document

The administration of Housing Benefit and Council Tax Reduction is very complex. We have, therefore, drafted this policy document to assist our customers and any other person or body the Benefits Service impacts upon.

Benefit User Satisfaction Survey 2010

Beacon Research has been commissioned by Conwy County Borough Council to undertake a survey of Housing Benefit and Council Tax Reduction claimants during 2010.

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Site last updated: 20/01/2017
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Contact details

Conwy County Borough Council,
Bodlondeb, Conwy,
North Wales, LL32 8DU.
Telephone: 01492 574000
Fax: 01492 574559
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