Rate our Revenue and Benefit Assessment Service

The Revenue and Benefits Assessment Service is proud to have received an award for customer service excellence. We are always looking to improve our services and your feedback will help us.

These feedback forms are reviewed on a monthly basis. If you require a prompt response to any query, please contact the relevant department directly. Contact details can be found on our website:  www.conwy.gov.uk
  What was your reason for contacting us?
Did you know that you can keep track of your benefits entitlement with an online account?. Registering is quick and easy.  
To have your Council Tax bill sent by e-mail click on the link ctax.e-billing.enquiries@conwy.gov.uk?subject=Please%20enrol%20me%20into%20your%20e-billing%20service

Alternatively, to view your Council Tax account online via our Website, please visit www.conwy.gov.uk/counciltax
Conwy County Borough Council can now offer you the option to receive your Sundry Invoices by e-mail rather than through the post.  
www.conwy.gov.uk/en/Resident/Paying-for-Sundry-Invoices/Sundry-invoices-ebilling-form.aspx" Electronic Billing - Sundry Invoices
Conwy County Borough Council can now offer you the option to receive your Non-Domestic rate demand by e-mail rather than through the post.
www.conwy.gov.uk/en/Resident/Report-Pay-Apply/Forms/Form-Electronic-Billing-NNDR-Opt-In.aspx" Non-Domestic Rates - Electronic Billing

Direct Debit is without doubt the most efficient way to pay Business Rates.
www.conwy.gov.uk/en/Business/Business-Rates/Payment-by-Direct-Debit.aspx" Payment by Direct Debit
  How did you contact us?
  How do you rate the quality of customer service you received?
  How do you rate the level of knowledge of our staff?
  How do you rate the length of time it took to help you?
  Did our service meet your needs?
  Overall, how would you rate our service?
  Would you like someone to contact you to discuss this in more detail?
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Data Protection: We recognise that this is your personal information and we have a responsibility under current Data Protection legislation to manage your information correctly and safely. We take our responsibilities seriously. The information you provided above will only be used to contact you about this service and will not be shared with any third party unless we are required to do so by law.

To view a full privacy notice and more please visit www.conwy.gov.uk/en/Council/Access-to-Information/Privacy-Notices/How-Conwy-County-Borough-Council-uses-your-Information.aspx
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