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Please use this form to tell us that you would like to stop receiving your Council Tax bill by e-mail.

We will cancel your e-billing request and send any future correspondence to you through the post. If you wish to receive your bills by e-mail again you would need to re-submit the online Council Tax - electronic billing form confirming your correct e-mail details. 

Your Details

Your Council Tax reference number

This is your Council Tax account number as quoted on your council Tax demand notice. It will consist of 9 digits beginning with 5. For example, if your demand notice shows 501231231/123/123 please enter only 501231231 (leaving out the rest).

Your name

Apartment, suite, unit, building, floor, etc. (optional)

House name/number, P.O. box, company name, c/o






Your phone number

Your e-mail address

Re-type your e-mail address

Conwy County Borough Council will only use your contact details to process your submission and for administration and statistical purposes. Your contact details will not be passed to a third party, except where required by law.

Submit the Information