Essential Website Maintenance – Thursday 9th January 2020

We will be carrying out essential website maintenance in the afternoon which will affect some functionality. We apologise in advance for any inconvenience the work may cause and will do all we can to keep disruption to an absolute minimum.
Home Business Business Rates Repaying your business rates relief

Repaying your business rates relief


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If you are currently receiving Retail, Leisure and Hospitality Retail Relief on your business rates and wish to no longer claim this relief, you can repay any support that you have been paid for properties in Wales by contacting Welsh Government directly using the instructions below.

You can make a repayment by confirming your intention in writing by sending an email to: sharedservicehelpdesk@gov.wales

This should include:

  • the value of the proposed payment
  • the date of the proposed payment. Please allow at least 3 days’ notice

You will receive confirmation from the Welsh Government Corporate Shared Service Centre that the notification has been received and details of the bank account to make the payment to.

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