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Home Business Self Isolation Grant - SSP COVID-19 Statutory sick pay enhancement scheme

COVID-19 Statutory sick pay enhancement scheme

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Support for care workers who are required to stay off work due to actual or suspected COVID-19 or because they have to self-isolate.
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Purpose of the Scheme

The Statutory Sick Pay Enhancement Scheme has been introduced by Welsh Government to allow employers to pay eligible workers at full pay if they can’t work due to COVID-19.

The SSP Enhancement Scheme has been extended into the new financial year and will be applicable until the 31st August 2022. 

Conwy County Borough Council is administering the payment on behalf of Welsh Government to enable Employers claim the enhancement /top up payment in respect of their eligible workers.

For further information about the Scheme and who is eligible to receive the payment please read the Guidance or email us on

Who can apply

The Scheme is applicable for:

  • employees of a registered care home (including children’s homes)
  • employee of a domiciliary care service
  • support workers in emergency/temporary accommodation
  • support workers in supported housing
  • support workers from supported housing schemes providing floating support in people’s homes
  • agency care workers or agency nurses (when booked by a  registered care home or domiciliary care service)
  • bank or pool staff when booked to undertake a series of shifts
  • contracted staff providing daily input into care homes and having substantial contact with residents (for example catering staff)
  • Personal Assistants employed by Direct Payment recipients
  • As from the 5th March 2021 the Scheme is extended to ancillary staff working in the larger hostel type supported accommodation arrangements where it is recognised that domestic staff, catering and security staff are in close proximity to people living there due to extensive use of communal areas and catering arrangements in place.

The Scheme for Personal Assistants employed by Direct Payment recipients will be managed separately.  For further information please email

Before applying

Before applying employers need to download the Declaration Form and obtain authorisation from eligible workers to document their choice of this scheme and for their personal information to be shared for the purpose of the administration of this Scheme. Employers may be asked to produce the forms if asked to by the Local Authority or Auditors.  Failure to produce claim forms to substantiate claims may result in the recovery of funding.

Links to other Schemes

Dependent on their personal circumstances, some workers may also be eligible to the £500 Self Isolation Payment Support Scheme if they are asked to self-isolate because they have tested positive for COVID-19 or have been identified as a close contact by the NHS Wales Test Trace Protect service. 

It is the individual Worker’s responsibility to only apply and claim for either the self isolation payment through the Local Authority or the SSP enhancement scheme through their employer for each relevant absence and to notify employers of any changes.

When will the scheme open

The scheme is open from the 1st November 2020.

How to claim

Employers can download the SSP Enhancement Scheme template below and following completion upload it through the Apply button below. Please only submit your staff details in an Excel,CSV or ODF format or this may slow down your application.

SSP Enhancement  Scheme template (Microsoft Excel version)

Declaration Form template (Word version)

How payments will be made

Payment will be made to Employers through the P2P financial facility subject to receipt of the fully completed SS Enhancement Scheme template.

What happens after the application is received

We aim to process the application within 30 days of receipt subject to the correct information provided and checks undertaken.

Important note: If the form is incomplete or incorrect, we will not process the application until further information is received.

Privacy statement

This privacy notice sets out how we intend to process personal data in order to complete the special payment process in Conwy.

By submitting your application you are agreeing to share your information with Conwy County Borough Council, Welsh Government and in cases of fraud the Police.

Guidance from Welsh Government - COVID-19 statutory sick pay enhancement scheme

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