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Home Council Jobs and Careers Help-Getting-Into-Work Redundancy, Universal Credit Cut Support

Redundancy, Universal Credit Cut Support

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REDUNDANCY, UNIVERSAL CREDIT CUT - Are you affected by these current issues?
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There is lots of advice and support available for anyone experiencing these current issues, and to help guide you to the right place we have put together the following information. 

Don’t forget though we are also here to help, and our dedicated advisors can offer personalised support and advice on 01492 575578 or by email
Are you facing redundancy?

If so, you need to apply for any support schemes as soon as possible. If you’re unsure what you’re entitled to, help is at hand with one of our advisors who can offer benefit advice as well as offer you support in helping find employment. Call us on 01492 575578 or email us at

Working Wales, delivered by Careers Wales also offers useful advice on coping with redundancy. Find out how Working Wales and their expert advisers can support you emotionally, practically and financially through redundancy by visiting their website: Redundancy Support | Working Wales (

Working alongside Job Centre Plus, Working Wales are also currently offering free digital redundancy support sessions, every Wednesday from 10.30am. These sessions are designed to provide you with information on the support that you could be entitled to – book here: Digital redundancy support sessions | Careers Wales (


ReAct offers support for people who have recently been made redundant, are unemployed or are under current notice of redundancy, with funding to retrain or update your skills. Visit: for more details.

Are you worried about returning to work?

If you are preparing to return to work but are finding it overwhelming, help is at hand with free, rapid access to physical and talking therapies:


Free confidential mental health support and listening service for Wales on 0800 132 737,

Able Futures

Free mental health support for employees:  Able futures offers up to 9 months of support for people in work or about to start work in the UK on 0800 321 3137,


Free rapid access to therapies for people living or working in Conwy on 01745 336 442 or email

Public HealthWales

Mental Health at Work


The £20 per week temporary boost the Government provided during the Covid-19 Pandemic has ended.

Citizens Advice Bureau has warned that a third of people on Universal Credit will end up in debt because of this cut, and the Health Foundation states that it will lead to poorer mental health and wellbeing for thousands of families.

If this Universal Credit cut will have an impact on you, please call us on 01492 575578 as one of our dedicated advisors will be able to offer advice, or there are some helpful resources right on our doorstep:

Food Banks Conwy:

Foodbanks North Wales (

Food Share – direct links


Tai/Housing (

Mental Health Resources

Mental Health Resources Conwy (

Welfare Advice/Support including links to: Fuel Poverty Support Discretionary Assistance Fund (DAF)Welfare RightsBenefit AdviceDebt AdviceCitizens Advice 

Welfare Resources (



Are you aged 16-24 and on Universal Credit? Then let us help you kickstart your career!

The Kickstart Scheme provides funding to create new jobs for people who are at risk of long term unemployment, and it provides invaluable work experience with training, which has the potential to lead to full time employment.

Conwy County Borough Council has Kickstart positions available to fill now. Visit Kickstart your career - Conwy County Borough Council - Conwy County Borough Council to see the full list of roles which range from Box Office Support to Business Support Officer, and Trainee Boat Operative to Leisure Assistant. If there’s a job that’s of interest you’ll need to talk to your Universal Credit Work Coach who will help you apply.

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