Essential Website Maintenance – Thursday 9th January 2020

We will be carrying out essential website maintenance in the afternoon which will affect some functionality. We apologise in advance for any inconvenience the work may cause and will do all we can to keep disruption to an absolute minimum.
Home Resident Planning, Building Control and Conservation Changes to handling cash and cheque payments

Changes to handling cash and cheque payments

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The authority is undergoing some changes to its procedures and as part of this change a corporate decision has been made not to accept cash and cheque payments that are received by hand at our offices from 1st October, 2018. 

Therefore if you are wishing to call in to make a payment, only electronic card payments will be accepted or an online payment can be made (where applicable) using one of the computer terminals in reception.

This change will take place in all of the main offices within Conwy but it will not apply to Libraries, Leisure Centres and Llandudno Town Hall, where cash payments will continue to be accepted.

We will however, continue to accept payments made by cheque that are received by post.

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