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North Wales Housing Support Grant |
Consultation Questionnaire |
The new housing support grant guidance issued in April 2020 detailed that each local authority are to pull a four year Housing Support Programme Strategy. The Regional Housing Support Collaborative Group are assisting local authorities with their strategies and regionally consulting with providers to help shape the priorities and the HSG programme moving forward in each LA’s strategy.
Your views are essential for helping us to shape services and support provision for the future.
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The information provided will be stored and processed in accordance with the General Data Protection Regulations (GDPR). Information will be retained by Conwy County Borough Council for a period of three years from the date of receipt. If you feel that Conwy County Borough Council has mishandled your personal data at any time you can make a complaint to the Information Commissioner's Office by visiting their website or by calling their helpline on 0330 414 6421. |
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Which authority do you provide support in? |
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If you provide support in more than one authority, please select which authority you are completing this questionnaire for?
You can select all the authorities you cover if you want to submit the same questionnaire responses to each authority,
However, if you feel you have differing responses for another authority then please select the authority you want your responses to be sent to:
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Do you think there is a good awareness of what the HSG programme is in your local authority? |
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Do you think the HSG programme is easily accessible for people to gain support in the authority you cover? |
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If the responses of this questionnaire show that we need to focus on increasing the awareness of the HSG programme, do you think this should be tackled regionally or at a local level? |
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Following on from the Covid-19 pandemic and the amazing work you did to adapt how support was offered over various technology options, will your customers be given a choice of how they receive support going forward? Such as face to face, telephone, video calls etc. |
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Do you feel you are able to deliver the same quality of support prior to Covid? |
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Have you seen an increase in the overall number of complex cases (one or multiple needs) resulting in crisis intervention? |
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If you have seen new trends emerge during the pandemic, are they still prevalent now? |
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Are you having issues with recruitment? Or had issues with recruitment in the past 12 months? |
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Do you feel your comments / feedback are taken into consideration by your authority during exercises such as this one? |
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Thank you for taking the time to complete this questionnaire |
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