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Contact us:

  • Postal address: PO Box 1, Colwyn Bay, LL29 0GG
  • Email: benefits@conwy.gov.uk
  • Telephone: 01492 576491

Opening hours:

  • Monday to Thursday: 9am to 5pm
  • Friday: 9am to 4:45pm

Face to face service:

  • Colwyn Bay: face to face drop in service available at our main office at Coed Pella, Conway Road, Colwyn Bay, LL29 7AZ
  • Llanrwst: face to face appointment service available on Tuesday mornings at Llanrwst Library, Glasdir, Plas yn Dre, Llanrwst, LL26 0DF. To make an appointment telephone us on 01492 576491.

In this section

Benefits and Grants A- Z of BenefitsBenefit Calculators Contact us - Benefits Council Tax ReductionDiscretionary Housing PaymentsEducation BenefitsPaying for Care (Benefits and Grants)Housing BenefitsLog in or register your accountOff-grid fuel supportOther organisations that can help you with benefitsReport FraudRevenues and Benefits Customer ServicesUniversal CreditWelfare Rights (Benefits Advice)Welsh Government Off Grid Heating Fuel Support Scheme
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