Essential Website Maintenance – Thursday 9th January 2020

We will be carrying out essential website maintenance in the afternoon which will affect some functionality. We apologise in advance for any inconvenience the work may cause and will do all we can to keep disruption to an absolute minimum.

Disability Service - what we do


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We work with people of all ages in Conwy who have a disability.
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A disability is a physical or mental impairment which is:

  • Substantial
  • Long-term
  • Affecting your ability to carry out normal day-to-day activities

A disability can be due to a wide range of impairments, like:

  • Hearing or sight loss
  • Conditions that come and go over time
  • Conditions that get worse over time
  • Auto-immune conditions
  • Problems with your heart, lungs, liver and kidneys
  • Learning disabilities

Our team will work with you even if you don’t have any of these impairments, if that is the right thing to do.

We have team members who work for Social Care and the Health Service.  We work closely with other departments in Conwy and other organisations to make sure that you have the best quality of life as possible.  We want to ensure that you are:

  • Supported to achieve all you can
  • Provided with the right support at the right time
  • Safe and protected from abuse

Disability Registers

We maintain the following registers:

  • Learning disability
  • Visual impairment
  • Deaf/hard of hearing
  • Dual sensory loss


Being on a register means that you may be sent newsletters and information about disability issues. It may also be useful when applying for discounts.

We will use the information on the register to help us make decisions about our disability services.

We will ask you whether you wish to be included on the registers, however, for the visual impairment register you must be assessed by the NHS.

Code of Professional Practice for Social Care

To make sure workers in Wales provide you with good care and support, we have a Code of Professional Practice for Social Care and we register groups of workers to make sure they are suitable to work.

The Code is a set of rules, or standards, care professionals must work to, to help keep you safe and well.

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