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More Than Just Words


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Course details:

DateTimeVenueTrainerTarget group
15th November 2023 10:00 - 12:00 Zoom Glenys Hughes Targeted Services –All Services

Target Group - All staff who need a greater understanding of the Welsh language when providing services within social services and how to conform to the SSWB Act.
12th December 2023 13:00 - 15:00 Zoom Glenys Hughes Targeted Services –All Services

Target Group - All staff who need a greater understanding of the Welsh language when providing services within social services and how to conform to the SSWB Act.
30th January 2024 14:00 - 16:00 Zoom Glenys Hughes Targeted Services –All Services

Target Group - All staff who need a greater understanding of the Welsh language when providing services within social services and how to conform to the SSWB Act.
1st March 2024 10:00 - 12:00 Zoom Glenys Hughes Targeted Services –All Services

Target Group - All staff who need a greater understanding of the Welsh language when providing services within social services and how to conform to the SSWB Act.


Course Content

  • An Introduction to ‘More than just words – Mwy Na Geiriau’
  • Framework for Welsh language services in health, social services and social care.
  • Public Policy and Legislation – The Welsh language standards and what they mean to our organisations.
  • Language need and the active offer – SSWB Act
  • The experience of service users
  • Leading and Implementing Change
  • Language and mental health
  • Language, culture and dementia
  • Exchanging good practice

Course aims and objectives:

The aim of the training is to address the significance of the Welsh Government strategic framework for the Welsh language in social care with reference to the Social Services Well Being Act:  

  • Why you need to develop the services available to Welsh-speaking service users 
  • What you need to know about the follow on-strategic framework and how to ensure compliance with the Welsh Language Standards
  • How you can plan services with a view to implementing the principle of the Active Offer
  • Building from what we are already doing well.           

For further information, or if you have booked a place on the course and have not received notification to attend please contact the Workforce Development & Learning Administrative Team. Please do not turn up to any course unless you have received notification of your place as the event may be fully booked.

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