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Free School / College Transport


Summary (optional)
Free transport may be given, depending on how far the walk is and any additional needs that may apply.
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Who would qualify?

Anyone between 5 and up to 19 may qualify for free transport if attending their nearest suitable school / college and live at least:

  • 2 miles from the school if they’re under 11
  • 3 miles from the school/college if they’re over 11 years of age

How to apply

If you think your child may be eligible for home to school transport, please use the appropriate online form:

Alternatively, you can download the appropriate transport form below:

Completed forms can be e-mailed to: transportapplications@conwy.gov.uk, or posted to:

Site Management
Conwy Education Services
PO Box 1
Conwy
LL30 9GN


Concessionary school fares scheme

Where spare seats are available on a school bus, these can be sold to parents of children who are not entitled to free transport. This is called concessionary travel.

Supporting documents

Transport for Learners – Frequently Asked Questions

Once you have received a letter from Education Services, confirming your child's eligibility, the Home to School Transport Arrangements Team will confirm the arrangements in writing. Should you have any queries about the arrangements please contact the Home to School Transport Arrangements section by home2school@conwy.gov.ukor by calling 01492 577899.
Once you have received notification from Education Services, confirming your child's eligibility, the Home to School Transport Arrangements section will then process your travel pass within 10 working days. The travel pass will be sent via second class post to your home address along with the relevant bus timetable. This pass will be valid for the duration of your child's compulsory education.

Should you have any queries about the arrangements please contact the Home to School Transport Arrangements section by e-mailing home2school@conwy.gov.ukor by calling 01492 577899.
If your child is currently eligible for transport but has changed address &/or changed school you must notify us of the new details immediately. You can do this be completing a new transport form, by e-mailing transportapplications@conwy.gov.uk or by calling 01492 575595/575074
If your child is eligible for school transport and is due to move to the next school year at the same school, the council will automatically update your details and continue to make the necessary travel arrangements providing your home address has not changed.
If your child's travel pass has been lost or damaged it must be replaced immediately. There is a £5.00 charge to replace each card that is lost or damaged. You can order a replacement by asking at your child's school reception or by contacting the Home to School Transport Arrangements section by e-mailing home2school@conwy.gov.uk or by calling 01492 577899. The replacement pass will be posted to your home address following receipt of the £5.00 replacement charge.
Please notify the Council whenever there is a problem so that they can follow up the complaint immediately. To submit a complaint please contact the Home to School Transport Arrangements section by e-mailing home2school@conwy.gov.uk or by calling 01492 577899.
The distance is measured from the child's home to the nearest school gate by the shortest available walking route. The distance is measured using a computerised mapping system.
Any appeal must be made in writing and addressed to:

Head of Education Services
Conwy County Borough Council
Education Services
PO Box 1
Conwy
LL30 9GN

You may also forward your request by emailing: transportapplications@conwy.gov.uk stating your reasons for the appeal and providing any relevant documentation to support your case.

 

Contact us: 01492 575595 / 575075

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