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Privacy and Cookies


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Privacy

There are forms and applications on Conwy’s website that ask for your personal information. Your privacy is important to us and we want to reassure you that we will always behave in a responsible and trustworthy way when dealing with your personal information.

We only ask for your personal details when we need them to provide services or plan for future service delivery. The information you give us is held in databases owned by Conwy County Borough Council or an organisation chosen to deliver services on our behalf.

Our forms will normally tell you how your information will be used and we will not share your personal information with other companies, businesses or individuals unless required by law.

You can read more about the terms and conditions for Conwy’s online payments facility, including privacy information by following this link.

Cookies

This website uses cookies to remember things like which language you have chosen, the order in which you have looked at our web pages or whether you have been to the site before. You can find a list of the cookies we use below.

A 'cookie' is a small text file that is written to your computer by the web browser. Our cookies do not contain any personal information; they’re just markers to remember things selected while on the site. There are 2 types of cookies: ‘session’ cookies are only used while you’re on the site and are deleted when the browser is closed; ‘persistent’ cookies are temporarily stored on your computer for a set length of time and can be re-used when you return to the site. You can learn more on websites like this one: www.allaboutcookies.org or www.aboutcookies.org

You can set your web browser to allow, block or prompt you for a decision when cookies are used. In some browsers, you can allow session cookies, even if you want to block other types of cookie. We recommend that you at least have session cookies enabled for this site, so that basic functions, such as your choice of language work properly.

CookiePurposeTypeTypical contentExpires

SiteImprove Analytics

Name: nmstat

This cookie is used to help record the visitor’s use of the website. It is used to collect statistics about site usage such as when the visitor last visited the site. This information is then used to improve the user experience on the website.

This Siteimprove Analytics cookie contains a randomly generated ID used to recognise the browser when a visitor reads a page.

The cookie contains no personal information and is used only for web analytics.

Persistent Randomly generated code 1000 days after last visit

SiteImprove Analytics

Name: ASP.NET_SessionId

This cookie is used purely to track the sequence of pages a visitor looks at during a visit to the site.

This information can be used to reduce user journeys, and enable visitors to find relevant information quicker.

Session Randomly generated code When the browser is closed

Google Analytics

Name: _utma

We use Google Analytics to complement our SiteImprove Analytics tool and make sure our statistics are reliable.

Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. We do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are.

To opt out of being tracked by Google Analytics across ALL websites visit tools.google.com/dlpage/gaoptout.

Persistent Randomly generated code After 2 years

Google Analytics

Name: _utmb

  Persistent Randomly generated code After 30 minutes

Google Analytics

Name: _utmc

  Session Randomly generated code When the browser is closed

Google Analytics

Name: _utmt

  Persistent Randomly generated code After 30 minutes

Google Analytics

Name: _utmz

  Persistent  Randomly generated code After 6 months

Google Analytics

Name: _ga

  Persistent Randomly generated code After 2 years

Google Analytics

Name: _gat

  Persistent Randomly generated code After 30 minutes

Planning Explorer

Name: MVMSession

The Planning Explorer system uses this cookie to keep track of the pages and options you have selected. Persistent ID Code After 1 day
GoogleMaps and YouTube We have some pages that link to external tools such as Google Maps and YouTube. These tools sit on Google’s web servers and you can find more information on Google's Privacy Policy here.      
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