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Home Resident Housing Homelessness Am I priority need?

Am I priority need?


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You may be in priority if:

  • You or a member of your household is pregnant
  • You have dependent children under 16 years of age or under 19 if they are in full time education and live with you
  • you are 16 or 17years of age
  • You are under 21 and you were looked after, accommodated or fostered; or are at particular risk of sexual or financial exploitation
  • You are fleeing domestic abuse
  • You are a former member of the Armed Forces
  • You are vulnerable due to old age, mental illness, handicap, physical disability or other special reason
  • You have been released from prison and are vulnerable as a result of your detention.

To come to a decision about how vulnerable you are, your Homeless Prevention Officer will require information about your situation, for example, a letter from your doctor or social worker. We may ask for a joint assessment to be conducted by a social worker.

  • Phone number: 0300 124 0050
  • Email address: housingsolutions@conwy.gov.uk
  • Opening hours: Conwy Housing Solutions duty service is available for you to visit without an appointment; 9:30am-4:00pm Monday to Friday at Coed Pella, Conway Road, Colwyn Bay, LL29 7AZ 
  • Emergency out of hours number: 0300 1233079 
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