Trading Standards

To protect against the risks to public health from Coronavirus, Welsh Government has issued legislation requiring certain businesses to close. Those permitted to stay open must comply with specific requirements, for example distance between people.

The Council’s Environmental Health and Trading Standards officers will be enforcing these regulations. Businesses are urged to comply with the new requirements at: https://gov.wales/coronavirus-covid-19-closure-businesses-and-premises-0

If you think a company has broken the law or acted unfairly, you can report them to Citizens Advice Consumer Service.

Free, legal guidance for businesses and shoppers:

• Fireworks and explosives
• Business and Trader Advice
• Age restricted products
• Weights and measures
• Animal health and welfare
• Cold Calling Control Zones
• Consumer rights and unfair trading
• Loan sharks
• Avoid and Report Internet scams and phishing
• Inspections and powers
• Product safety
• Food safety

Businesses

We can help businesses by providing a range of information to help you understand the law and how it applies to you. Contact us for advice.

Shopper

If we are already dealing with your dispute, please contact our Conwy Trading Standards team.

Email: trading.standards@conwy.gov.uk
Telephone: 01492 574110

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