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Home Resident Trading Standards

Trading Standards

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In Conwy we work with consumers and businesses. Our aim is to ensure a fair and safe trading environment for consumers and businesses alike.
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To protect against the risks to public health from Coronavirus, Welsh Government has issued legislation requiring certain businesses to close. Those permitted to stay open must comply with specific requirements, for example distance between people. The Council’s Environmental Health and Trading Standards officers will be enforcing these regulations. 

If you think a company has broken the law or acted unfairly, you might be able to report them to Citizens Direct.

Free, impartial legal guidance for Businesses and Consumers can be found in the links below:


We can help businesses by providing a wide range of information and guidance to help you understand the law and how it applies to you. Contact us for advice.


If we are already dealing with your dispute, please contact our Conwy Trading Standards team.

Email: trading.standards@conwy.gov.uk

Telephone: 01492 574110

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