Essential Website Maintenance – Thursday 9th January 2020

We will be carrying out essential website maintenance in the afternoon which will affect some functionality. We apologise in advance for any inconvenience the work may cause and will do all we can to keep disruption to an absolute minimum.


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Subsistence Payment

Guests are entitled to receive an arrival payment of £200 as an emergency income for any essentials they need. This is a one-off payment available to children and adults. Conwy County Borough Council will issue this payment. 

Once you’ve been approved as a sponsor and your guests have arrived, more information and an application form for the payment will be in the letter you receive from Conwy County Borough Council. 

How do I open a back account? 

It is important for people seeking sanctuary from Ukraine to open a bank account as soon as possible. There are a range of banks to choose from, including online-only providers.

To open a bank account, you’ll need to show a form of identification such as a passport or a driver’s licence or a recognised identity card as well as proof of address.

More information on how to open a bank account is available at


People arriving in the UK from Ukraine can access Universal Credit and jobs support immediately.

More information can be found here: DWP Press Release - Ukrainian Refugees

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