Essential Website Maintenance – Thursday 9th January 2020

We will be carrying out essential website maintenance in the afternoon which will affect some functionality. We apologise in advance for any inconvenience the work may cause and will do all we can to keep disruption to an absolute minimum.
Home Council Sensory Loss

Sensory Loss

Summary (optional)
If you have a sensory loss (you are Deaf, hard of hearing, blind, deafblind or have a visual impairment), we want to ensure that you can access communication support and you can get information about the services we offer.
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We provide help, advice and support to people who are:

If you think you, or someone you know, needs an assessment you can contact our SPOA (Single Point Of Access) team and ask to be referred to the Sensory Loss Team.

Phone: 0300 456 1111 (Monday - Thursday 9am to 4.45pm and Fridays 9am to 4.15pm)

Conwy’s Sensory Loss team offers general and specialist advice and support, assessment (including specialist assessments for deafblind) and referral service, equipment support, a rehabilitation service for people with hearing loss

How you can contact us:

  • Text phone - A ‘free’ service - (other than your usual phone billing) just type 18001 before the number you want to call.

Video interpreter sign

  • Fortnightly face to face BSL interpreter drop in sessions at Canolfan Marl for  more detailed / complex/ sensitive discussions every other Wednesday from 3pm - 7pm

Useful links

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