Essential Website Maintenance – Thursday 9th January 2020

We will be carrying out essential website maintenance in the afternoon which will affect some functionality. We apologise in advance for any inconvenience the work may cause and will do all we can to keep disruption to an absolute minimum.
Home Resident Council Tax Customer Service Charter

Customer Service Charter

Summary (optional)
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This charter (PDF) tells you about the level of service you can expect from us. It also tells you what we expect from you and what to do if things go wrong. As our Revenue and Benefits Assessment Service develops, we will update the charter to reflect the changing needs of our customers.

We want to give the best service we can to everyone who needs our help.

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