Essential Website Maintenance – Thursday 9th January 2020

We will be carrying out essential website maintenance in the afternoon which will affect some functionality. We apologise in advance for any inconvenience the work may cause and will do all we can to keep disruption to an absolute minimum.

Online payments: Is it safe to pay over the internet?


Summary (optional) Yes it is safe to pay over the internet because the information you send us is encrypted. This means that nobody can read it as it travels across the internet.
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We will receive your credit details using a secure server. This means the transaction is encrypted between your machine and the authority's server.

Traditional website addresses begin "http" - the address for a secure site will always begin with "https".

Once your credit/debit card details have been submitted to us and your credit/debit card company has approved the payment, it will be processed.

In addition to this, Conwy County Borough Council has achieved annual compliance in Payment Card Industry Data Security Standards (PCI DSS) since September 2011.

In this section

Online Payments FAQs What card can I use for payment?Can I have a receipt for my payment?How do I find my reference?Is there a minimum amount I can pay?Online Payments: 3D Secure Online payments: Is it safe to pay over the internet? Online Payments: What if I overpay?What if I have a query regarding my account, who do I contact?
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Conwy County Borough Council
PO Box 1
Conwy
LL30 9GN
Telephone: 01492 574000
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