We use cookies to make this site simpler. By browsing our pages you are accepting our use of cookies. Find out more on our cookies and privacy page.
Essential Website Maintenance – Friday 15th November 2019

We will be carrying out essential website maintenance through the day which will affect some functionality. We apologise in advance for any inconvenience the work may cause and will do all we can to keep disruption to an absolute minimum.
Home Resident Social Care and Wellbeing Adults Support at home Care Connect - North Wales' regional bilingual call monitoring service.

Care Connect - North Wales' regional bilingual call monitoring service.


Summary (optional)
‘Providing support in the home through telephone systems to improve peoples’ quality of life and independence’
start content

About us

We provide call monitoring services through telephone systems and tracking through GPS for:

  • Social and community alarms in older peoples accommodation, sheltered and extra care housing;
  • Emergency alarm telephones plus GPS tracking;
  • Heart rate, blood pressure, etc. - vital life sign monitoring; 
  • Telephone checks;
  • Lone working monitoring
  • Carer card holders emergency contact;

Out of hours contact points for: 

  • Social Services
  • Housing services such as repairs and homelessness
  • Public Protection and Highways Environmental services;

Contact us


You already receive a service and want to tell us about faults or change of circumstances.

Phone: 0300 123 66 88

General E-mail: galwgofal@galwgofal.gov.uk

Secure e-mail: galwgofal@conwygcsx.gov.uk

For information on receiving a new service please contact Single Point of Access.

For corporate customers and business development see our website.

end content

Find your nearest schools, hospitals, council services and more