Essential Website Maintenance – Thursday 9th January 2020

We will be carrying out essential website maintenance in the afternoon which will affect some functionality. We apologise in advance for any inconvenience the work may cause and will do all we can to keep disruption to an absolute minimum.

Conwy Telecare

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Telecare can provide peace of mind that someone can be automatically alerted if you need assistance or in the event of an emergency situation.
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Telecare Process


What is Telecare?

Conwy Telecare supports a range of individuals by providing technology within the home. This can detect falls, improve the security of your home, or raise an alarm to the bilingual 24/7 monitoring service.

More people are using technology to support people to remain safe and independent in the community.  Conwy Telecare will work with you to try and find different ways to meet your needs through the use of Telecare equipment and new technology.  

What’s included?

The basic package includes the rental, maintenance and monitoring of the following:

  • Lifeline box
  • Pendant
  • Smoke detectors
  • Keysafe


  • £35 one-off installation fee + £1.03 per day.

Additional / specialist equipment is available following a recommendation from a health professional.

How do I sign up?

Simply  click here to complete the Telecare sign-up form , or download a paper copy of the Telecare sign-up form to complete and return. For further information please contact:

Conwy Telecare Service
Community Equipment Loan Stores
Bryn y Neuadd Hospital
Aber Road
LL33 0HH

Phone: 01492 577560
Fax: 01492 577594


Other useful pages

Dewis Wales

Galw Gofal

Setting up a Direct Debit Payment

Conwy Single Point of Access

Conwy Carers Team

Welfare Rights

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