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Opening hours

Monday to Thursday: 9.00am to 5.00pm
Friday: 9.00am to 4.45pm


Direct telephone numbers

Neighbourhood Services (Recycling and Waste, Roads and Open Spaces): 01492 575337

Single Point of Access (referrals for teams within Adult Social Services): 0300 456 1111

Conwy Housing Solutions: 0300 124 0050

Environmental Health, Trading Standards, Licensing and Public Health: 01492 575222

Planning, Conservation, Land Charges: 01492 575185 / 01492 575471 / 01492 575121
Building Control: 01492 574172
Conservation: 01492 575285

Children and Family Services: 01492 575111

Blue Badge: 01492 577800

Parking Services: 01492 576622

Council Tax: 01492 576607

Debt Recovery: 01492 576608

Housing Benefits: 01492 576491 or 01492 576600

Business Rates: 01492 576609


Main Council switchboard:

01492 574000

Out of hours: 0300 123 3079



Dial 18001 and the number of the service you want to contact (e.g. 18001 01492 575337 for Recycling and Waste)

Please note that telephone calls to and from Conwy County Borough Council may be recorded for training and monitoring purposes.Our call recording and privacy notice can be read here.


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