Cerys - Support Worker
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Get started as a Support Worker
What does a Support Worker do?
A Support Worker enables people to overcome their fears and challenges, whilst helping them to build confidence and self-esteem so they can live their lives more independently. One of the best things about becoming a Support Worker is sharing new experiences, creating new memories and celebrating successes.
What core skills do Support Workers need?
Support Workers need to be good conversationalists and enjoy working with people. Having a friendly and supportive nature with a positive outlook on life is essential. You need to be patient, tactful, empathetic, enthusiastic and motivated.
What Support Worker roles are available in Conwy?
Our Support Workers work across many teams in our wider Social Care Service. Mainly they work in our Disability and Vulnerable People Services, but sometimes Support Workers work with our Older People and Children’s Services too.
What skills and qualifications are needed to get started?
To work as a Support Worker you’ll need a QCF Level 2, but you don’t need this to apply to work with Conwy as we train many of our people on the job. You will also need to register with Social Care Wales, which we can help you to do.
Average salary: £21,189 - £22,369
Meet Cara
I’ve worked in the care sector for about a year, but I’ve only recently come to work for Conwy from previously working in a care home. I’m now a Re-ablement Support Worker in the community. Anyone thinking of starting a career in care, just got for it!
What I love about my job is how genuinely happy people are that I’m there to support them. I’m welcomed into people’s homes, they’re grateful I’m there and I’m thanked for helping them. Knowing I’m helping people to stay at home is a really good feeling.
One of the benefits of working for Conwy is the flexibility the shift pattern offers. The morning calls tend to be between 8am and 1.30pm. I then have two hours break, which suits me to run errands and walk my dog. My evening shift is 3 hours, either 4pm-7pm or 5pm-8pm.
Since I’ve come to work for Conwy I’ve been able to progress with support to do lots of training. My skill set and knowledge have developed quickly and I’ve done first aid, manual handling, safeguarding as well as my re-ablement support work.
My job can be hard too. There’s really difficult days to face, but I have such a supportive team, we all pull together to help each other through. But what I know is the difference that I make to people’s lives well outweighs the hard times.