Conwy County Borough Council, like every other council in Wales, is expected to comply with Welsh Language Standards issued by the Welsh Language Commissioner (which can be seen below).
These Standards can be broken down to the following categories: Service Delivery, Operational, Policy Making, Promotion, Record Keeping.
The duties which derive from the standards mean that organizations such as the Council, should not treat the Welsh language less favourably than the English language, together with promoting and facilitating the use of the Welsh language (making it easier for people to use their Welsh language skills in everyday life).
The Standards aim to:
- provide greater clarity to organizations on their duties on the Welsh language
- provide greater clarity to Welsh speakers about the services they can expect to receive in Welsh
- ensure more consistency of Welsh language services and improve their quality.
The Welsh Standards supersedes the Council's Welsh Language Scheme first approved by the Welsh Language Board on 23rd July, 1997, which was revised on 14th May, 2004 and then on 23rd April 2009.