Essential Website Maintenance – Thursday 9th January 2020

We will be carrying out essential website maintenance in the afternoon which will affect some functionality. We apologise in advance for any inconvenience the work may cause and will do all we can to keep disruption to an absolute minimum.
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Who are we

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Our Vision… A Progressive County Creating Opportunity


We are working in a changing and demanding environment. Our vision is to be progressive in managing change and to use it to create opportunities; to safeguard what we have, and to build on this to accommodate change. This vision is a shared endeavour. We want to strengthen our relationship with citizens so that we can work together to improve the county.

In all that we do, from educating children, caring for the vulnerable, recycling waste, regulating businesses, to providing leisure facilities and theatre performances to name but a few, we want to be progressive and creative so that we maximize the opportunities available to communities within Conwy county.

Our Values…

Represent the beliefs of our organisation and the expected behaviour from all of our employees, we expect everyone employed by Conwy County Borough Council to show these values in their work:

care   We care about what we do

fair   We are fair to all

innovative   We are innovative

team   We are team players


Corporate Plan 2022-2027

The Corporate Plan 2022-27 sets out our values and the priority areas Conwy County Borough Council wants to focus on over the next five years.  The priorities were developed through discussion with communities through ‘The County Conversation’.

Conwy as an Employer

At Conwy we pride ourselves on continuously improving our services, and we recognise that our employees are our most important asset. We want you to enjoy working for Conwy, and our aim is to support and invest in you and your career so that you get the most out of your working day and can effectively make a worthwhile contribution to the success of Conwy.  We strive to be an employer of choice by providing a range of benefits for our employees that help us secure the motivation and engagement of our workforce.  We recognise and work in partnership with three trade unions.

Our aim is for Conwy County Borough Council to be good at everything it does and for the whole range of services we provide to be of high quality. We also want to be an organisation that benefits from the diversity of our community. To achieve this goal we realise that it isn’t just about complying with the law, but it is also about recognising and valuing everybody’s differences and treating each other fairly.

Prioritising a respectful culture where everybody’s worth is recognised regardless of age, gender, disability, sexual orientation, religion and belief and ensure equality across all areas. Being a sensitive and understanding employer who want to create a fair society and culture where everyone can reach their full potential regardless of their identity.

dconf-e-logoWe are proud to be a Disability Confident Registered Employer and to have worked with the Alzheimer’s Society in training members of staff to ensure we are a Dementia Friendly workplace.


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