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Home Council Access to Information Privacy Notices Community Safety - Privacy Notice

Community Safety - Privacy Notice


Summary (optional)
Details of how Community Safety (Safer Conwy) will use your data to deliver our service.
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Who are we?

The Community Safety Unit deals with:

  • Complaints of anti-social behaviour in the community
  • Co-ordination of Substance Misuse Services
  • Modern Slavery
  • Crime & Disorder
  • Domestic Homicide Review

What personal information is being processed and what for

Personal Information we will process includes:

  • name of individual, titles and aliases, date of birth, photographs
  • address and contact details such as telephone or mobile numbers, email addresses

The personal data we process may also include sensitive or other special categories of personal data such as:

  • criminal conviction,
  • racial or ethnic origin,
  • mental and physical health
  • details of injuries
  • medication/treatment received
  • data concerning sexual life and orientation

Information may be used for some or all of the following:

  • to enable us to meet all legal and statutory obligations and powers including any delegated functions
  • to carry out comprehensive safeguarding procedures in order to protect vulnerable adults and children from harm or injury
  • to prevent and detect fraud, corruption and criminal activity and where necessary for law enforcement functions
  • for the purpose of reducing crime and disorder including anti-social behaviour

We will use this information for the purpose of discussion with partner agencies:

  • Anti-social Behaviour Tasking Group
  • Prevent & Deter (Youth Justice Service)
  • Prolific and Priority Offenders (PPO)
  • Integrated Offender Management (IOM)
  • Information about Serious and Organised Crime Groups
  • Profiles of Crime Gangs and Associates
  • Domestic Homicide Reviews
  • Multi-Agency Public Protection Arrangements (MAPPA)
  • Multi-agency Risk Assessment Conference (MARAC)
  • Multi-disciplinary Team meetings (MDT)

Why we are allowed to use your information

To carry out Public Authority tasks that are in the public interest and for the purpose of reducing crime and disorder.

Most personal data is processed for compliance with a legal obligation which includes the discharge of our statutory functions and powers.

The following lists the Acts and Sections that provide us with a duty to share information to reduce levels of crime and disorder:

  • section 27 of the Children Act (1989) - requires a variety of agencies to share information with children’s social care to protect a child who is suffering, or is likely to suffer, significant harm
  • section 82 of the NHS Act (2006) - requires NHS bodies and local authorities to work together for the benefit of the health and wellbeing of the population
  • section 251 of the NHS Act 2006 - ensures that information that identifies patients  and which is needed to support essential NHS activity can be used without the consent of those patients.
  • section 17 of the Crime and Disorder Act (1998) - sets out the power for a range of agencies to share information for the purposes of preventing crime and disorder
  • MAPPA Operating Protocol is used for managing sexual and violent offenders
  • MARAC arrangements cover sharing information to allow provision of services by a variety of agencies for victims of domestic abuse
  • The Mental Capacity Act (2005) and associated Code of Practice (2007);
  • The Care Act 2014 Section 45 - specifically refers to information sharing

Who we will share your information with

We will share personal data with partner agencies listed below. These third parties have an obligation to put in place the appropriate security measures and may be a data controller that we work with.

If they are a data controller they will be responsible to you directly for the manner in which they process and protect your personal data.

Third parties who we will share date with include:

  • North Wales Police
  • North Wales Fire & Rescue Service
  • Welsh Ambulance Service Trust
  • Youth Justice Service
  • Substance Misuse Service
  • Registered Social Landlords:
    • Cartrefi Conwy Housing Association
    • North Wales Housing Association
    • Wales & West Housing Association
    • Grwp Cynefin
    • Clwyd Alyn Housing Association
  • National Probation Service
  • Betsi Cadawaladr University Health Board
  • Internal Conwy County Borough Council departments as appropriate

Where we get your information from

We will get information from a range of sources:

  • referrals from partner agencies such as those listed above in relation to those individuals at risk of anti-social behaviour, vulnerable people, safeguarding
  • profiles provided by Police intelligence analysts.
  • details of crime incidents, anti-social behaviour incidents, actions taken so far by agencies, court information relating to individuals
  • information regarding neighbour disputes and community conflicts
  • Anti-social behaviour diaries
  • nomination forms with personal data relating to individuals at risk of radicalisation or groups of people. Specific locations relating to activity of individuals
  • Police intelligence or data relating to specific individuals, or groups of people
  • data provided by trading standards, environmental health, council tax, or housing
  • case notes from health services
  • personal date captured in minutes from meetings

How long we will keep your personal information

We may have legal obligations to retain some data in connection with our statutory obligations as a public authority.

We will endeavour to keep information only for as long as it is needed. Information that is no longer relevant will be deleted or destroyed.

Some records will need to be kept for an appropriate retention period in relation to those individuals whose personal information is shared within minutes, agendas and case management.

Any financial records will be kept for 7 years. 

How your information is stored

Information is stored securely on council servers in electronic format (word documents, databases) and controlled by authorised user access, with password protection.

Paper documents are stored in locked cabinets.

Email exchanges are shared securely using ‘egress switch’ or via secure email gcsx / North Wales Police (pnn).

Your rights

You have a number of rights regarding your personal data, including withdrawing your consent where we have asked for it. You can also ask for a copy of the information we hold about you and ask us to correct anything that is wrong.

For detailed information about your rights please see our privacy notice

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